Frequently Asked Questions

How long does shipping take?

Most orders are processed within 1–3 business days. Delivery usually takes 3–7 business days within Canada and the United States.

Do you offer free shipping?

Yes. We offer free shipping on eligible orders within Canada and the United States.

Are your earrings suitable for sensitive ears?

Many of our earrings feature 925 sterling silver posts or hypoallergenic materials. Please check individual product descriptions for details.

Will the jewelry tarnish?

Our stainless steel pieces are designed to be water-resistant and tarnish-resistant. To extend the life of all jewelry, avoid harsh chemicals and store pieces in a dry place when not in use.

Can I return my order?

Please contact us within 14 days of delivery if you experience any issues with your order. We are always happy to help.

How can I track my order?

Once your order ships, you will receive a tracking email with your tracking number and delivery updates.